Client Testimonials

With the economy the way it is today, it is getting harder and harder to make ends meet. I am a single mother with 2 kids and it is even harder to make ends meet for me. My credit doesn't reflect who I am. The ladies at Citizens Savings and Loan are my heroes! They treat me with respect. They are always so friendly when I see them. We talk about kids and family and what's going on in the world. Going into their office is like walking into my living room. They don't treat me like a case file, or a number, they treat me like family. They try every way possible to help me find a solution to my financial problems. Citizens is the place for me!!

Yeah Happy Again! We have been dealing with Citizens Savings & Loan's East Ridge branch for years. We just purchased a camper and they made it possible. My husband purchased a truck and had it financed with them. They are very courteous and understanding to our financial needs. I suggest using or checking them out. We will keep using them for future purchases. Thank you Citizens for being there for us!!! We love our camper!!!

I've been a customer of Citizens for 20 years and they have always been there for me. They are more than a loan company to me, I consider them my friends.

Thank you Citizens S&L for the assistance you provided to me a few years ago during a difficult period in my life, without you, life would have been much harder. I especially want to praise you and your staff for your quick response, and for taking the time to develop a relationship with me since. Your commitment to customer service and personal contact is so refreshing in an era when most companies are lacking in service, and have turned away from personal contact in favor of automation. It's comforting to know that I can come to you and discuss my needs face-to-face and that Citizens S&L will give me the quick response that I need. Again, thank you for being there for my family and me.

This is a great company! We love all the employees and they are nice people to borrow money from.

Great service & service with a smile!

The office is always so friendly!

I have been a customer of Citizens Savings & Loan for numerous years. I have nothing but good things to say about this company. They have always been very professional and helpful anytime that I have applied for loans. They have also given me pointers on how to help my credit rating. If you need a loan quickly and professionally, Citizens is the place to be.

I am a standing customer with Citizens and have been for many years. I have always been treated with the utmost respect and kindness. The staff has always handled my accounts professionally and promptly responded to any questions or concerns I may have had. They have the best customer service of any company I have been affiliated with. It is always a pleasure to do business with them.

Citizens is great! The staff is some of the best people to work with. They have helped me many times when I really need. They are great people to know!

They are always proactive in the way they handle my business, understanding situations and being willing to work with me. The staff is upbeat and recognizes me by name and is professional. Thanks for having a great team!

The girls in the office are wonderful! Your company has been very helpful to us in our times of need. I recommend you very highly to others. Thanks you for all your help and understanding!

The people at Citizens are great! They have always worked well with me on my loans and other issues even in my personal life. They feel like family to me. The warm and caring feeling I get when I come in is unbelievable. I will always do my business with them. They are also very honest and truthful about every situation and everybody they deal with. It is really nice to know that there are still people like these to help people and give service with a smile.

Citizens helped me no one else would. They have helped me to re-establish my credit. They have always gone out of their way to help me in anyway they can. They have always been friendly and very helpful. I have had 3 loans with Citizens. As far as I'm concerned I will not go to any other loan company.

My experience with Citizens has been very satisfying. We have been late on numerous occasions with our payments, and then when we need another loan, we were granted that loan. We really appreciate Citizens working with us and being kind and understanding with our current hardship. Thanks for being understanding. Everyone is always pleasant and courteous whether in person or over the phone.

The service at Citizens Savings & Loan that I receive is spectacular. When something comes up and I get in a bind the help and understanding I get is top-notch. Thank you so much for all the kindness and care shown to me.

Thank you for all your excellent service and professionalism. It is always a pleasure to come in the office. The staff greets you with a smile and they are always courteous. The employees are easy to work with and can help me with any problem I have.

Very good service, friendly and helpful.

Citizens is my one stop shop for my financial needs. They have a friendly and very knowledgeable staff that is willing to help you make your financial decisions. I have always been quite pleased with Citizens.

Citizens is my family's hometown lender. We are always greeted with great smiles and a helpful attitude. For the past seven years, it has always been the same everytime I walk through the doors. I will always come back through the years. Thanks for all your help!

My experience with Citizens Savings & Loan has been amazing. Every member of the team has gone over the top to help in every aspect of the lending process. I enjoy the personal service from the customer service team while making my monthly payments. The warm welcomes and fond farewells will forever keep my business. Thank you for your support and care over my account.

Thank you to all of the nice employees at Citizens Savings & Loan. With your helpI made it through a very very difficult uear and I will never forget your many thoughtful and understanding ways you helped to make my life better and my burden lighter just by talking to me and treating me so kind.