Customer Testimonials

If you would like to learn more about joining the Citizens family, or if you would like to learn more about other types of loans we provide, we encourage you to contact us today or stop by any of our convenient locations. You can also get the process of applying for a loan started now, simply fill out our online application form and a friendly Citizens representative will contact you!

Yeah, Happy Again! We have been dealing with Citizens Savings & Loan's East Ridge branch for years. We just purchased a camper and they made it possible. My husband purchased a truck and had it financed with them. They are very courteous and understanding to our financial needs. I suggest using or checking them out. We will keep using them for future purchases. Thank you Citizens for being there for us!!! We love our camper!!!

Raymond and Annette J.
Summerville, GA

At Citizens, you are not a number. You are treated with respect and the staff is always friendly and professional. I have three loans with Citizens and would not want to go anywhere else.

Walter C.
Ft. Oglethorpe, GA

The people have always been very professional and friendly. My husband and I have really appreciated the help they have provided us.

Lyndon and Edna C.
Bridgeport, AL

I have been a customer of Citizens Savings & Loan for numerous years. I have nothing but good things to say about this company. They have always been very professional and helpful any time that I have applied for loans. They have also given me pointers on how to help my credit rating. If you need a loan quickly and professionally, Citizens is the place to be.

Millie N.
Hixson, TN

Citizens has been really good to work with, especially when my husband was ill and passed away. They have always been good and treated us like family.

Tammy S.
Dayton, TN

Real good Service! You could not ask for anything better. The people are real nice and willing to help. If I need to borrow more money, I will be asking Citizens!

Edward H.
Soddy Daisy, TN

Thank you for all your excellent service and professionalism. It is always a pleasure to come in the office. The staff greets you with a smile and they are always courteous. The employees are easy to work with and can help me with any problem I have.

Arty T.
Chattanooga, TN

I really want to thank Citizens for the confidence and support they have given me over the past seven years. I remember walking into the office needing assistance with an automobile loan and was met with a team of people that cared for me and treated me with respect and at the end of the day made it possible for me to drive off the dealer's lot with a new car. In the subsequent years, they have also assisted me in consolidating all of my bills and to clean up my credit rating altogether. They are simply good people that are ready and willing to help us with our overall financial needs.

Michael M.
Chattanooga, TN

Citizens Savings & Loan has really been helpful and amazing to work with. They gave me an opportunity to build my credit and obtain my dream car. Thank you so much, Citizens Savings & Loan!

Jeff P.
Murfreesboro, TN

I would like to take a moment to thank the Maryville branch for all their hard work on my account. Many loan/finance companies are not personable or courteous as a general practice. However, this is not the case with this branch. I have had some very unfortunate and tragic events occur in the past year. I have struggled with money, however, I tried very hard to maintain some type of regular payment for my car. The branch has gone above and beyond to work with me and help me and my family during this difficult time. They have been professional and worked to find a resolution which works for both Citizens and my family.

Tammy E.
Maryville, TN

Thank you for being so kind and helping us with the car. I love it! You will definitely be first on my list of referrals to others, as well as the first call I make in the future when we replace the Kia.

Carole K.
Lebanon, TN

I was in an accident recently and needed a! I called the Cookeville branch, not really expecting anything but the normal service, but I was totally shocked with the girls at the office! They went out of their way to make sure that I got a good deal and a good car. I could not believe the excellent service that I received! The girls were so knowledgeable, kind, helpful, and down to Earth...I have never been treated so good before at a loan company.

You all have my business from now on and we will not go anywhere else!

Karen S.
Gainesboro, TN

I have been without my job for 4 months. THANK YOU for not making me feel worse than I already did.

I am so excited about my new job. I thank you from the bottom of my heart for working with me, you could havce easily been less agreeable than you have been. When people face financial trouble, it's good to have creditors like you all that understand and don't make the situation harder.

Letisha G.
Lebanon, TN

I used Liberty Motor Club yesterday and I couldn’t be more pleased! I called the toll free number, spoke with customer service, and gave them my location and the repair shop’s address where I wanted my car towed. Within 45 minutes, my  car was picked up and delivered to the repair shop. It was easy and convenient, no hassles!  It’s great to have this membership, especially when you are in a tight spot!!

Chattanooga, TN